Frequently Asked Questions
How do we get started?
Simply fill out the contact form on our website or give our team a call to tell us about your GPS tracking needs and we’ll provide a service plan to transform your vision into reality.
How do I manage user access?
Our platform offers an intuitive “User Management” section that enables you to easily manage user roles and permissions.
Can I scale up or down my subscription?
Yes, you can easily adjust your subscription based on your evolving needs to semi- annually or annually. Simply reach out to our customer support team.
How does billing work?
Our service requires a 6 or 12 month subscription fee to be paid after installation is done. You’ll be billed at the beginning of your chosen billing cycle afterwards.
How long have you been in the GPS Tracking Business?
Certainly a great question! We have been installing trackers since 2011.
Can you install the GPS Tracker in any vehicle?
Certainly, including motors. We work with top technicians across the nation to get our customers satisfied with all our installations.
How secured is my asset after installation?
We design and develop our platform with maximum security and uses a server that is highly secured.
Who can install a GPS Tracker?
We are currently offering free devices for all businesses from day one in Ghana, Africa. Pay for the device in 3 months installments.
What if I have a problem with my GPS Tracker?
Our dedicated support team will be available round-the-clock to help you resolve any issues
What happens when my GPS Tracker is bad?
Certainly! Reach out to our technical support team and include your order number for prompt assistance.
How many GPS devices can I install for my Business?
We provide unlimited number of installations whiles supplies last.
What’s the process to get a GPS Tracker installed?
Get your business information ready and call us and a representative will gladly assist you with all your questions.
How much do I pay?
Pay 6 Months/ 1 year (Recommended) data fee.
Device Installation Fee.
GPS Tracking Device is Free on day one to pay in 3 months installation plan.
Do I own the GPS Tracker?
No. You do not own the GPS Tracker unless you pay tracker cost and also include the data and installation fee. Device can be removed whenever you decide to stop this free GPS device service.
Do I sign a binding contract?
Yes. This is to say you will make vehicles available for device removal whenever you decide not to continue with us.
More inquiries?
Do you need further clarification on anything? Our team is here to help.